Privacy Policy

Introduction

At New Dilli Dhaba, we are committed to protecting your personal information and providing a safe, transparent, and enjoyable dining experience. This document outlines our privacy practices, cookies usage, and terms of service in accordance with Japanese law, including the Act on the Protection of Personal Information (APPI), and industry best practices for the hospitality sector.

Information We Collect

Reservation Details: Name, contact number, date/time of visit, number of guests, special requests.
Take-Out Orders: Name, contact number, order details, pickup time.
Website Usage: IP address, browser type, device information, cookies.

Use of Information

Process and confirm reservations and take-out orders.
Communicate updates, offers, or service-related information.
Improve services, facilities, and website functionality.
Comply with legal obligations under Japanese law.

Dietary & Menu Policies

New Dilli Dhaba does not serve any Indian dishes containing beef.
Menu items and availability are subject to change due to seasonality, supplier availability, or special events.

Data Sharing & Security

Personal information is never sold or rented.
May be shared with trusted service providers (payment processors, delivery partners) only for operational purposes.
We implement industry-standard security measures but cannot guarantee absolute security.

Your Rights under Japanese Law

Access, correct, or request deletion of your personal data.
Request cessation of use or sharing of your data.
Withdraw consent for processing where applicable.

Retention
Data is retained only as long as necessary for the purposes outlined or as legally required.

Cookies Policy

Use of Cookies

Cookies are used to improve website experience, analyze traffic, and personalize content.
Cookies may include session cookies, analytics cookies, and functional cookies.

Managing Cookies

You can adjust your browser settings to refuse cookies or delete existing cookies.
Disabling cookies may affect website functionality.

Terms & Conditions

Reservations

Reservations are accepted by phone only. Provide the name, date/time of visit, and number of guests.
Party Menu requests must be informed during reservation.
No email reservations (we cannot respond in Japanese).

Take-Out Orders

Accepted by phone or in person. Ready in ~30 minutes.
Inform us of your pickup time when ordering by phone.
No email take-out orders (we cannot respond in Japanese).

Menu & Availability

Menu items, prices, and availability are subject to change without prior notice.

Conduct

Guests must behave respectfully. The restaurant reserves the right to refuse service to anyone violating rules or causing disturbance.

Liability

We are not liable for indirect losses or damages related to the use of our services.
Food allergies should be communicated in advance; we will take reasonable precautions but cannot guarantee total absence of allergens.

Governing Law

These terms are governed by the laws of Japan.

Contact Information

Contact Number: 026-283 7131
Address: 381-2205 Nagano-ken, Nagano-shi Aokijima-machi Otsuka 146-1 Indian Restaurant – New Dilli Dhaba